Scope and overview
This Privacy Policy explains how we collect, use and protect personal information when you visit our online store or contact us. By using the site or providing information, you consent to the practices described here.
Information we collect
- Information you provide: name, email, postal address, telephone number, payment details and any other data you submit when placing an order or contacting support.
- Order and transaction information: items purchased, order date and shipping destination.
- Customer service information: details and attachments you send us when asking for help, such as photos for warranty or damage claims.
- Usage details: technical data like your IP address and basic device details used to deliver the site content and to operate the service. We use cookies for essential site functions and to remember cart contents and preferences. You can manage cookie settings through your browser.
How we use information
We use personal information to process and fulfill orders, respond to customer inquiries, handle returns and warranty requests, and to comply with legal obligations. We may also use contact information to send transactional messages about your orders or service requests.
Sharing and disclosure
We do not sell personal information. We may share information with service providers who perform services on our behalf (for example, payment processors and carriers). When sharing is required, we require third parties to protect your information in accordance with applicable law.
Data retention and security
We retain personal information only as long as necessary to provide services and to meet legal requirements. We implement reasonable technical and organizational safeguards to protect information against unauthorized access and disclosure, while acknowledging no method of transmission over the internet is entirely secure.
Your rights and choices
If you are a Canadian resident, you may request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at the email address listed below and provide sufficient detail to locate your records.
Contact and policy updates
If you have questions about this policy or wish to make a privacy request, email us at [email protected] or write to 634 Mountville Road, Mountville, NS, B2H 5C5, Canada. We may update this policy occasionally; the effective date shown on the site indicates the last revision.
Last updated: 10-Aug-25
Making a privacy request
Send a personal-information request for corelledinnersets Store, 634 Mountville Road, Mountville, NS, B2H 5C5, Canada, to [email protected]. Identity verification may be required before it is completed.